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Hotelbeschreibung Ocean Coral & Turquesa El Beso

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Sport & Fitness

Sport

Unterhaltung

Wellness

Ihr TUI Service

Kontaktinformationen

Ocean Coral & Turquesa El Beso
Carretera Cancun - Playa del Carmen
MX77580 Puerto Morelos
Riviera Maya Mexiko

Hotelzimmer Ocean Coral & Turquesa El Beso

Lage & Umgebung

Hotelbewertungen Ocean Coral & Turquesa El Beso

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Guest reviews (585 reviews)

  • 3/10

    Air con sprayed out water caused clothes to go mouldy. Caused tv to pack up. Continues wet floors and mirrors and bedding. Hotel eventually sorted. Hotel eve

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  • 3/10

    Guest services manager Ana incredibly rude and unhelpful. Buffet closed for more than half of the holiday. When it was open in the smaller restaurant there was no child options and very limited choice if you didn’t eat fish. Most of the restaurants closed more than advertised. Booking via the app was a nightmare and often wouldn’t work. Guest services were combative when asking for assistance blaming my phone. Sun loungers old and uncomfortable. All in all the hotel is not 5* and as a parent with young children it become very difficult to get my children dinner. We were told during check in every restaurant would offer a child’s menu. This was a lie as only options offered were cheeseburger or got to route 66. Raised this with resort numerous times and very little was done to ensure the children had options at dinner. Was not impressed with how we were treated after paying thousands of pounds for this holiday

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  • 1/10

    The staff was rude, rooms weren’t as expected and what we paid for. one of my party was excluded from flying home with tui after been kicked out the hotel so we had to pay more out to accommodate him a hotel for rest of holiday and another flight home. Extra charges on multiple occasions from the hotel and for 2 whole weeks caused nothing but stress and tears

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  • 5/10
    Recommended

    Great super king bed

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  • 5/10
    Recommended

    Hotel was great , clean and the staff was second to none!! However the beach was not suitable for swimming ( because of the seaweed!! 4foot high on places ( I have the pictures!! And the smell!! My only vault with the holiday!!

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Hotelbilder Ocean Coral & Turquesa El Beso