Worst hotel I’ve ever stayed in

Very outdated, bed was like sleeping in a slab of concrete, the bathroom was something to be desired!

We have stayed at the Iris Hotel on previous holidays so we're aware of the lovely family that run it

Basic , but we knew that when we booked.

We booked the upgraded rooms, thank goodness as the basic rooms are not great. We had a deluxe room, which was nice - but still needs a bit of work doing to it. TLC more like it and the lack of towels on certain days as the washing machine had broken - we only had bath towels on some days. Shower tray needs improving. As per usual water goes everywhere. TV - what’s the point of having this in the rooms. It didn’t work at all for all of our party. Air Conditioning - €10 euros per room per day, in this day and age, it should be included. We paid for it, but it wasn’t great. Breakfast - this caused me an issue as I have various dietary restrictions and had to bring my own food to the restaurant. There’s nothing for gluten and lactose allergy sufferers. Actually, there’s eggs - but I can’t live on those for the duration. I purchased my own bread, jams and milk from the supermarket so that I could eat with the rest of the group at breakfast. I emailed the hotel direct to tell them about this prior to arriving, but no acknowledgement. The pool/bar are is really scruffy. We went to the beach everyday as the sun loungers we so dirty and we didn’t want to lie in them at all. So we ventured out of the hotel each day. We enjoyed the location of the hotel and the rooms were lovely. Would we stay there again, probably not. But I can’t live see why people go back year after year, the staff are friendly.