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Hotelbeschreibung Haven Riviera Cancun Resort & Spa

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Sport & Fitness

Sport

Unterhaltung

Wellness

Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Haven Riviera Cancun Resort & Spa
Carretera Federal 307, Chetumal-Puerto Juárez, K
MX77569 Cancun
Riviera Maya Mexiko

Hotelzimmer Haven Riviera Cancun Resort & Spa

Lage & Umgebung

Hotelbewertungen Haven Riviera Cancun Resort & Spa

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Guest reviews (86 reviews)

  • 5/10
    Recommended

    It was perfect and so luxurious!

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  • 5/10
    Recommended

    Lovely big rooms, swim up pool was awesome, views unreal, couldn't ask for more top ups or service to room (bar maybe cocktails) Everyone was so friendly, welcoming and helpful. Bar and pool service great, food service slow, took normally 50 minutes for food to arrive at dinner

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  • 5/10
    Recommended

    From the checking in to our check out the staff are so freindly and accommodating nothing is to much for them. The entertainment in the evening is amazing and they get everybody involved. The atmosphere is s9 relaxing also

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  • 1/10

    The room needed updating - lots of broken cupboards and drawers and shower not working and unclean. The food quality and variety were very poor. It was stated on the TUI hotel description that there is a buffet restaurant open for breakfast, lunch and dinner as well as the other restaurants for dinner. This was not the case as the buffet did not open for dinner the whole time we were there. The other restaurants had limited food options and required a reservation before a certain time each day. On the day we arrived we were too late to reserve a restaurant that evening and were told each restaurant was \"fully booked\" so our only option was to get a small sandwich from one of the shops for dinner. The hotel had a \"Serenity guests\" premium experience. These guess received an all inclusive 5 star experience but the other guests were only allowed a limited selection of food and drinks, no alcohol on room service and weren't allowed in certain pools or restaurants. I feel we received a 4 star experience but very much paid the price of a 5 star all inclusive. I would not stay at this hotel again and don't feel like the description of this hotel was accurate to what we received when we got there.

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  • 5/10
    Recommended

    It was absolutely incredible, from the staff to the food to the pool to the entertainment.

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Hotelbilder Haven Riviera Cancun Resort & Spa