MX77500 Cancun
Riviera Maya Mexiko
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Direkt am Strand gelegen und architektonisch einzigartig in Cancún: Wiedereröffnung dieses beeindruckenden Hotels im Juli 2026 nach kompletter Renovierung. Hier können die Gäste einen abwechslungsreichen Urlaub in stilvollem Ambiente genießen. Zusätzliches Wohlfühlambiente und exklusive Serviceleistungen bieten die Elite Club by RIU Zimmer.
Krystal Restaurant - ein Gourmet-Restaurant, dessen Ursprünge in der Avantgarde-Küche aus der ganzen Welt liegen und das seine Gäste auf ihrer Reise durch einzigartige Genussmomente begleiten möchte.
Hotelkonzept-Kriterien
Junior Suite Garden View Refurbished (JSG1), Juniorsuite
Junior Suite Garden View Refurbished Accessible (JSG2), Juniorsuite
Junior Suite Refurbished Ocean View (JSX5), Juniorsuite
Junior Suite Superior Refurbished Ocean View (JSX6), Juniorsuite
Two Bedroom Junior Suite Garden View Connecting Refurbished (JSG3), Juniorsuite
Villas Junior Suite - Elite Club (JSX7), Juniorsuite, Mindestalter im Zimmer: 18 Jahre
Villas Suite - Elite Club (SUX3), Suite, Mindestalter im Zimmer: 18 Jahre
Junior Suite Ocean View - Elite Club (JSM3), Suite, Mindestalter im Zimmer: 18 Jahre
We arrived a few days after it reopened and it was barely finished. Lots of building work still ongoing and we were put in a side villa with no view, which we were not happy with 'because the area we had paid for wasn't finished'. Elderly parents were placed in rooms (third floor) with only stairs access (no lifts). Throughout our holiday, we had builders making lots of noise and dust above our rooms. Trailing cables left across walk ways, ladders on stairs, nails, screws and knife blades left on the floor to be stood upon, exposed wires, gaps in floors, water being turned off, air con not always working, toilets not always working, WIFI on and off, only a small selection of food places open at a time, many evenings no entertainment was provide other than board games... this hotel was not ready to accept guests and to be told be the resident Rep that he would sort a discount out was very far from what should have been offered. We paid a lot of money for this holiday and as a family really looked forward to it but RUI really let us down. A 5 star hotel but I don't think it was anything above a 3 star experienced!
Show moreI’ve already explained about my overall experience in the previous pages.
Show moreOverall very good
Show moreThe hotel was immaculate with plenty of restaurants and facilities and activities going on. The staff were so polite and friendly. An amazing honeymoon hotel!
Show moreStronger messaging to those on the plane not to trample from one sides or the other to go to the toilet. It renders the extra money paid a waste. They should be paid a fine.
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