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Hotelbeschreibung Viva Dominicus Palace by Wyndham

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Außenansicht Pool Strand Ausstattung

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Sport

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Kontaktinformationen

Viva Dominicus Palace by Wyndham
Bayahibe
DO23000 Bayahibe
Südl. Dom. Republik. Dominikanische Republik
+1809 5626001
reservas.dompalace@vivaresorts.com

Hotelzimmer Viva Dominicus Palace by Wyndham

Lage & Umgebung

Hotelbewertungen Viva Dominicus Palace by Wyndham

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Guest reviews (521 reviews)

  • 1/10

    Awful should not be sold especially not to English guests

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  • 4/10

    Staff unfriendly and unhelpful in general

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  • 1/10

    The accommodation is advertised as 4 star, how ever the cleanliness in the room was absolutely lacking..... in the 14 days we spent there we had to request on a number of occasions that the sheets were changed. The floors were never swept or mopped and the black mould in the bathroom was thick and matted across the tiles and shower and the drains were constantly blocked and stinking. The beds were then made BUT not changed, on closer inspection the mattress protector cover was covered in brown, yellow and black stains, clearly not changed or washed in a long while. Despite having 3 adults in the room, ONLY TWO towels were left on most occasions, despite requesting a fruther towel from reception on 4 occasions. Majority of staff within the hotel were rude, ignorant or both, especially towards British guests. I could not understand why until the World Cup final where most of the staff wore ARGENTINA shirts and were clearly biased towards Argentinian guests, often allowing Argentinian guests to push into queues and have preferential treatment. Food in the resort was poor, most nights was pork or pork derivatives, the exception being the Italian and Asian A La Carte restaurants where the menu was set. Most mornings, there was NO orange juice available and guests were forced to stand in line just for ice, who would have thought guests may need ice in 35 degree heat??. This hotel is NOT 4 star, nor is it ANYWHERE near 3 star, on speaking to several other European guests, it appears that they had the same issue. I am more than happy to provide pictures to show the extent of the dirt, grime and filth. The rep onsite did provide compensation of £250 as a result, but he did explain that this was not the first complaint and i doubt very much whether it will be the last.

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  • 2/10

    I have explained in my previous form at the start.

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  • 2/10

    Hôtel surchargé repas médiocre perte des facilités du beach aucune information concrète de Tui et un dédommagement médiocre sur place

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Hotelbilder Viva Dominicus Palace by Wyndham