MX48333 Puerto Vallarta/City
westliches Mexiko Mexiko
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In den Zimmern gibt es eine Klimaanlage und eine Heizung. In den meisten Zimmern ist ein Balkon vorhanden. Die Zimmer verfügen über ein Queensizebett und ein Sofabett. Zustellbetten können angefordert werden. Außerdem sind ein Safe, eine Minibar und ein Schreibtisch verfügbar. Eine Tee-/Kaffeemaschine zählt ebenfalls zur Standardeinrichtung. Ein Bügelset ist für den zusätzlichen Komfort der Gäste verfügbar. Darüber hinaus sind ein Telefon mit Direktwahl, ein TV-Gerät mit Satelliten-/Kabelempfang, ein Radio, ein Wecker und WiFi (gegen Gebühr) vorhanden. Im Badezimmer, mit einer Dusche ausgestattet, stehen für die Gäste ein Haartrockner und ein Kosmetikspiegel bereit. Für besonderen Komfort in den Badezimmern sorgen Kosmetikartikel. Es sind auch rollstuhlgerechte Zimmer mit barrierefreiem Bad verfügbar. Das Resort bietet Familien-, Nichtraucher- und Raucherzimmer.
Wir arbeiten daran, diese so bald wie möglich zur Verfügung zu stellen.
The room had facilities to a very high standard and the hotel was very clean, housekeeping cleaned our room daily and provided new towels and sheets every day. Unfortunately, the Spa was closed during our stay which we were informed about prior to going away, there were some renovation works to the main restaurant area by the sea which we were not told about, which were quite noisy and led to the main breakfast, lunch and tea service being moved to another area of the hotel which was very dated and the ambience wasn't great. The pool area has some tiles missing and there weren't enough sun loungers. But overall I was happy with our experience at the hotel, the staff really make this place.
Show moreThey don’t cater for British people at all, the food was horrible they didn’t have the basic foods half of the time, when you ask for something your laughed at or mocked because you don’t understand Spanish. You make a complaint they don’t care it gets ignored, I put a piece of cardboard under the sheets to test if it was getting cleaned and it remained there. There was no lock on balcony doors, oh and if your a female be prepared to be stared at inappropriately by the staff there.
Show moreThe hotel was tired and needs a refurb. They were still cleaning the room when we were shown to it. The food was the same every day in each restaurant. The service was only good if you tipped. The pool area was dirty. However the pool was warm. It was close to the beach and the bar staff were very friendly.
Show moreAccommodation was a little dated and needed a refresh. But it was comfortable and clean.
Show moreStaff were always willing to help and smilled a lot. Entertainment was ok with plenty of variation. Music ceased at 11pm which was good. Security staff asked for I'd when leaving or returning to hotel, very efficient. Meal time gave plenty of scope to plan events. Italian restaurant was superb and food delicious Check in and out staff were great and helped with cases, getting them on and coach
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