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Hotelbeschreibung Secrets St. James Montego Bay

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Secrets St. James Montego Bay
Sunset Drive, Montego Freeport Montego Bay
JMJMCJS13 Montego Bay
Jamaika

Hotelzimmer Secrets St. James Montego Bay

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Hotelbewertungen Secrets St. James Montego Bay

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Guest reviews (179 reviews)

  • 5/10
    Recommended

    Everything was amazing

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  • 4/10

    It’s really starting to look very tired could do with upgrade

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  • 4/10

    Although this is a lovely hotel, facilities wise, it is definitely not 5 star. The service (when compared to our visits to Malaysia, St Lucia and Mexico) was poor; in that it was very slow, at times unprofessional and we should not have to deal with surly staff. This was surprising as this was not our first time visiting Jamaica when we stayed in a 3 star hotel and received better service.

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  • 3/10

    The whole experience was riddled with issues from arrival at airport through to being moved three times, having no food on first night, a total lack of sugar free drinks to accommodate a diabetic, even having to request a drink because the hotel felt that ‘non-Jamaicans should not drink it’???? There was no gourmet or al a carte quality food. We spent a fortune on outfits for evening events/dinner and then found that apart from a couple of people, everyone turned up dressed in casual shorts, tops, etc for the so-called restaurants! It was anything but a luxury holiday and we truly feel that we were mid-sold the holiday!

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  • 5/10
    Recommended

    Room was a bit dated with the furniture but the bathroom was modern with a whirlpool bath that was lovely.

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