MX77500 Cancun
Riviera Maya Mexiko
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Diese elegante Resortanlage mit außergewöhnlichem, modernem Ambiente bietet Luxus, kulinarische Vielfalt und ein breites All Inclusive-Angebot. Hier wird für jeden Gast etwas geboten. Ein unvergessliches Urlaubserlebnis!
Entspannen, Loslassen, Genießen: Im luxuriösen Royal Spa mit Beautycenter, Sauna- und Wassereinrichtungen wartet ein besonderes Verwöhnprogramm auf Sie. Ob allein in vollkommener Ruhe oder zu zweit genießen Sie die wohltuende Wirkung dieser Wellnessanwendungen auf Körper und Seele. Ein Erlebnis für die Sinne.
Luxury Junior Suite Swim Out (JSX4), Juniorsuite
Luxury Junior Suite Diamond Club Hideaway (JSX2), Juniorsuite
Luxury JSuite OV Diamond Club (JSX5), Juniorsuite
Luxury Family Suite OV (SUX1), Suite
Lux Suite OV terrace jacuzzi Diamond Club (SUM6), Suite, Nichtraucherzimmer
Luxury Junior Suite (JSX6), Juniorsuite, Nichtraucherzimmer
Luxury Suite OV Terrace Jacuzzi (SUM5), Suite, Nichtraucherzimmer
Luxury JS Ocean View (JSM5), Juniorsuite
Luxury Junior Suite Swim Out Diamond Club Hideaway (JSX9), Juniorsuite
Luxury junior Suite O.V. Diamond C. Hideaway (JSM4), Juniorsuite
Luxury Junior Suite Ocean View Hideaway (JSM2), Juniorsuite
Luxury Junior Suite Hideaway (JSX7), Juniorsuite
Luxury Junior Suite Swim Out Hideaway (JSX8), Juniorsuite
Lovely hotel, food/drink/rooms all excellent. We were a group of 9, but weren’t allowed to book a restaurant for more than 6 either on the app or in person. Also limited lunchtime dining options. Made a reservation for the Mexican restaurant one night, found days later that it had been decided to close it that night but we recieved no notification. Raised the issue, no resolution ( recieved an apology). Ordered room service once for 6pm, got a message at 4.14 to say that they had attempted delivery. Messaged back to say we still wanted the order at 6 no response and no food. Attempted to reorder but I was blocked from doing so
Show moreFood was ok. Not great in steakhouse at all
Show moreThe check in was a joke it took 45 minutes to get to desk only two people were serving the others where just mulling around doing nothing then they where demanding a credit card payment for £200 just in case you damage there room would not take cash for it then on checkout it was just as bad one queue for checkout and checking in in the same one ,I asked at desk and was told that it was the far side queue for checkout but when it got to my turn the man said I had to join the other queue and wait again so nearly mist the bus because the hold your luggage to ransom and will not give you it back till you get a slip from desk that says you have checked out and been released from hotel like a prisoner very poor and frustrated a fair will no be using there hotel again and would not recommend it to others on this basis but the other staff are very good just the staff on front desk need a rethink on how they work so can you pass it on to manager for me
Show moreDuring a 7 day trip with another couple 3 out of 4 of us became severely ill with continuous diarrhoea. This was day 4 of our trip leaving us room bound for the final 3 days & the flight home completely horrendous due to constantly needing the toilet, dehydrated & unable to eat or rest
Show moreThe service from the Diamond club staff and pool staff is amazing, one of the main reasons we’ve been three times.
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