“Låg budget hotell”

På hotellet ingår inget alls förutom mat och dryck. Att få solstolar efter kl. 08.00 omöjligt. Man är tvungen att köpa solstol för 20 - 25 euro per dag på stranden om man inte vill ligga i kladdig sand. Inget schampo ingen duschcreme ingår, detta måste inhandlas, AC kostar extra, savebox kostar extra, wifi kostar extra, en del av personalen väldigt bitter och otrevlig. Ta med extra pengar om man vill bo på detta hotell.

Very clean. Nothing too much trouble for house keeping. Polite and courteous staff

Accommodation mostly great but could do with new sun loungers. Food delicious rooms clean and spacious

No tea and coffee facilities in room, unable to get hot drink before 7am or after 11pm. Food at restaurant was monotonous and very carb heavy - every day had chips, potatoes, spaghetti, pasta, spring rolls or onions rings. Salad bar was poor. Rooms were clean but dated.

1. Upon arrival, in addition to the tourist tax, we had to pay for air con, a safe & wiifi, despite being all inclusive. As our room wasn't ready, we went into the restaurant for lunch. Poor choice & quality of food & difficult to obtain a clean table. The quality of the beer & soft drinks was dreadful. 2. Upon entering our room there was an offensive drain- like smell. 3. We were supplied with a remote control not compatible with our air con unit. As we had no phone in our room, we had to keep walking to reception to obtain help with the air con, which took 1.5 hours to resolve. We were given new batteries & 3 remotes in total to try. Only to find the first 2 weren't the correct brand to match the unit. Some of the receptionists didn't seem to understand our issues. 4. We requested a phone which was supplied. We did have a phone in the bathroom but it didn't work. 5. Poor storage - there weren't any drawers or cupboards in the room - just a small wardrobe space, so a lot of our clothes stayed in our cases for the duration of our holiday. 6. Despite the displayed rule that sunbeds around the pool & grounds shouldn't be reserved before 8am, & if they were, the hotel staff would remove them, this wasn't enforced. Guests were reserving beds from 6am if not earlier, every day. 7. The pool & terrace wasn't large enough for the number of guests - & this was September - not peak seasin! We didn't manage to obtain a sunbed around the pool once. Plus, the sunbeds were old & poorly maintained. There were 2 terraces in the grounds that could have been utilised for sunbathing but were instead only used as seating areas in the evening. 8. Sunbeds on the beach including directly outside the hotel had a charge, anything from €15-€25 - which is scandalous. As we couldn't obtain beds at the hotel, we had to go on the beach & spent approximately €175 just to sunbathe on our holiday! 9. As the food was below par, we only ate in the restaurant for breakfasts, 1 evening & had to eat out all the other evenings, therefore spending a lot more money than we'd expected to, having booked an all inclusive holiday. 10. The maid, who only visited our room 6 of the days of our holiday, appeared to have only made the beds - not cleaned. Twice we had to request clean towels. 11. We complained 3 times about the 'drain smell' in the room so the cleaner was sent to 'clean the drains' -i.e. just put bleach down. The benefits of this only lasted about 24 hours, hence us asking 3 times. 12. We reported we didn't have a sink plug & the receptionist made a note, but no plug appeared. She didn't tell us they aren't provided in hotels in Greece! We could see right down into the pipes in the sink. 13. We reported our issues to 1 of the reps, Georgia, who agreed with our complaint about the cost of sunbeds on the beach & said if we kept a receipt from the cost of 1 day's bed hire, she would send it to her manager to authorise a refund. On Friday 25th September she took a photo of the receipt to send to her manager & said we should get an email from TUI to reply to with our bank details so we could be refunded. We are still waiting 7 days later. 14. At the welcome meeting Georgia assured us the hotel would remove towels from any sunbeds reserved before 8am & any that had been reserved for a significant amount of time. This was never actioned. 15. The room was a strange layout & design. A tiny bathroom containing a shower & toilet. The sink was outside in the room's entrance, next to the small wardrobe. The bathroom had a frosted glazed window in the bathroom, so the silhouette of anyone on the toilet could be seen by the other person in the bedroom! The bathroom doir was also frosted glass. We seemed to have been allocated a family room (??) & we had 3 beds! When we highlighted this to the more elderly receptionist, she sent a maid up to our room who offered us ANOTHER bed! 16. Twice, after making our various complaints, we were offered another room, but it was always a case of 'come back tomorrow at 11am'. But it was getting well into our holiday & we didn't want the inconvenience & disruption of moving all our belongings. Also, we weren't confident another room wouldn't be any better & wouldn't have the same or other issues. 17. There was only 1 person serving drinks at the pool bar, hence there was often a long queue & yet 3 serving at the poolside snack bar. 1. Upon arrival, in addition to the tourist tax, we had to pay for air con, a safe & wiifi, despite being all inclusive. As our room wasn't ready, we went into the restaurant for lunch. Poor choice & quality of food & difficult to obtain a clean table. The quality of the beer & soft drinks was dreadful. 2. Upon entering our room there was an offensive drain- like smell. 3. We were supplied with a remote control not compatible with our air con unit. As we had no phone in our room, we had to keep walking to reception to obtain help with the air con, which took 1.5 hours to resolve. We were given new batteries & 3 remotes in total to try. Only to find the first 2 weren't the correct brand to match the unit. Some of the receptionists didn't seem to understand our issues. 4. We requested a phone which was supplied. We did have a phone in the bathroom but it didn't work. 5. Poor storage - there weren't any drawers or cupboards in the room - just a small wardrobe space, so a lot of our clothes stayed in our cases for the duration of our holiday. 6. Despite the displayed rule that sunbeds around the pool & grounds shouldn't be reserved before 8am, & if they were, the hotel staff would remove them, this wasn't enforced. Guests were reserving beds from 6am if not earlier, every day. 7. The pool & terrace wasn't large enough for the number of guests - & this was September - not peak seasin! We didn't manage to obtain a sunbed around the pool once. Plus, the sunbeds were old & poorly maintained. There were 2 terraces in the grounds that could have been utilised for sunbathing but were instead only used as seating areas in the evening. 8. Sunbeds on the beach including directly outside the hotel had a charge, anything from €15-€25 - which is scandalous. As we couldn't obtain beds at the hotel, we had to go on the beach & spent approximately €175 just to sunbathe on our holiday! 9. As the food was below par, we only ate in the restaurant for breakfasts, 1 evening & had to eat out all the other evenings, therefore spending a lot more money than we'd expected to, having booked an all inclusive holiday. 10. The maid, who only visited our room 6 of the days of our holiday, appeared to have only made the beds - not cleaned. Twice we had to request clean towels. 11. We complained 3 times about the 'drain smell' in the room so the cleaner was sent to 'clean the drains' -i.e. just put bleach down. The benefits of this only lasted about 24 hours, hence us asking 3 times. 12. We reported we didn't have a sink plug & the receptionist made a note, but no plug appeared. She didn't tell us they aren't provided in hotels in Greece! We could see right down into the pipes in the sink. 13. We reported our issues to 1 of the reps, Georgia, who agreed with our complaint about the cost of sunbeds on the beach & said if we kept a receipt from the cost of 1 day's bed hire, she would send it to her manager to authorise a refund. On Friday 25th September she took a photo of the receipt to send to her manager & said we should get an email from TUI to reply to with our bank details so we could be refunded. We are still waiting 7 days later. 14. At the welcome meeting Georgia assured us the hotel would remove towels from any sunbeds reserved before 8am & any that had been reserved for a significant amount of time. This was never actioned. 15. The room was a strange layout & design. A tiny bathroom containing a shower & toilet. The sink was outside in the room's entrance, next to the small wardrobe. The bathroom had a frosted glazed window in the bathroom, so the silhouette of anyone on the toilet could be seen by the other person in the bedroom! The bathroom doir was also frosted glass. We seemed to have been allocated a family room (??) & we had 3 beds! When we highlighted this to the more elderly receptionist, she sent a maid up to our room who offered us ANOTHER bed! 16. Twice, after making our various complaints, we were offered another room, but it was always a case of 'come back tomorrow at 11am'. But it was getting well into our holiday & we didn't want the inconvenience & disruption of moving all our belongings. Also, we weren't confident another room wouldn't be any better & wouldn't have the same or other issues. 17. There was only 1 person serving drinks at the pool bar, hence there was often a long queue & yet 3 serving at the poolside snack bar. 1. Upon arrival, in addition to the tourist tax, we had to pay for air con, a safe & wiifi, despite being all inclusive. As our room wasn't ready, we went into the restaurant for lunch. Poor choice & quality of food & difficult to obtain a clean table. The quality of the beer & soft drinks was dreadful. 2. Upon entering our room there was an offensive drain- like smell. 3. We were supplied with a remote control not compatible with our air con unit. As we had no phone in our room, we had to keep walking to reception to obtain help with the air con, which took 1.5 hours to resolve. We were given new batteries & 3 remotes in total to try. Only to find the first 2 weren't the correct brand to match the unit. Some of the receptionists didn't seem to understand our issues. 4. We requested a phone which was supplied. We did have a phone in the bathroom but it didn't work. 5. Poor storage - there weren't any drawers or cupboards in the room - just a small wardrobe space, so a lot of our clothes stayed in our cases for the duration of our holiday. 6. Despite the displayed rule that sunbeds around the pool & grounds shouldn't be reserved before 8am, & if they were, the hotel staff would remove them, this wasn't enforced. Guests were reserving beds from 6am if not earlier, every day. 7. The pool & terrace wasn't large enough for the number of guests - & this was September - not peak seasin! We didn't manage to obtain a sunbed around the pool once. Plus, the sunbeds were old & poorly maintained. There were 2 terraces in the grounds that could have been utilised for sunbathing but were instead only used as seating areas in the evening. 8. Sunbeds on the beach including directly outside the hotel had a charge, anything from €15-€25 - which is scandalous. As we couldn't obtain beds at the hotel, we had to go on the beach & spent approximately €175 just to sunbathe on our holiday! 9. As the food was below par, we only ate in the restaurant for breakfasts, 1 evening & had to eat out all the other evenings, therefore spending a lot more money than we'd expected to, having booked an all inclusive holiday. 10. The maid,  who only visited our room 6 of the days of our holiday, appeared to have only made the beds - not cleaned. Twice we had to request clean towels. 11. We complained 3 times about the 'drain smell' in the room so the cleaner was sent to 'clean the drains' -i.e. just put bleach down. The benefits of this only lasted about 24 hours, hence us asking 3 times. 12. We reported we didn't have a sink plug & the receptionist made a note, but no plug appeared. She didn't tell us they aren't provided in hotels in Greece! We could see right down into the pipes in the sink. 13. We reported our issues to 1 of the reps, Georgia, who agreed with our complaint about the cost of sunbeds on the beach & said if we kept a receipt from the cost of 1 day's bed hire, she would send it to her manager to authorise a refund.  On Friday 25th September she took a photo of the receipt to send to her manager & said we should get an email from TUI to reply to with our bank details so we could be refunded. We are still waiting 7 days later. 14. At the welcome meeting Georgia assured us the hotel would remove towels from any sunbeds reserved before 8am & any that had been reserved for a significant amount of time. This was never actioned. 15. The room was a strange layout & design. A tiny bathroom containing a shower & toilet. The sink was outside in the room's entrance, next to the small wardrobe. The bathroom had a frosted glazed window in the bathroom, so the silhouette of anyone on the toilet could be seen by the other person in the bedroom! The bathroom doir was also frosted glass. We seemed to have been allocated a family room (??) & we had 3 beds! When we highlighted this to the more elderly receptionist, she sent a maid up to our room who offered us ANOTHER bed! 16. Twice, after making our various complaints, we were offered another room, but it was always a case of 'come back tomorrow at 11am'. But it was getting well into our holiday & we didn't want the inconvenience & disruption of moving all our belongings. Also, we weren't confident another room wouldn't be any better & wouldn't have the same or other issues. 17. There was only 1 person serving drinks at the pool bar, hence there was often a long queue & yet 3 serving at the poolside snack bar. 18. We certainly will not be book a 3T holiday with TUI again.