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Hotelbeschreibung Hotel Puente Romano Beach Resort und SPA Marbella

Das bietet Ihre Unterkunft

Außenansicht Pool Landschaft

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie Familie Familie

Sport & Fitness

Sport Wassersport

Wellness

Wellness Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Hotel Puente Romano Beach Resort und SPA Marbella
Ctra de Cadiz KM 177
ES29600 Marbella
Costa del Sol Spanien
+34 952768234
marketing@puenteromano.com

Hotelzimmer Hotel Puente Romano Beach Resort und SPA Marbella

Lage & Umgebung

Hotelbewertungen Hotel Puente Romano Beach Resort und SPA Marbella

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Guest reviews (4 reviews)

  • 5/10
    Recommended

    “hervorragendes hotel”

    tolle fast schon subtropische Gartenlandschaft, alles sehr gepflegt. Eine kleine Heerschaar von Gärtner war damit immer beschäftigt. Unterkunft - Schlafzimmer, Wohnzimmer, Bad, Flur, Balkon, alles sehr sauber. Frühstück als buffet enorm umfangreich. Diverse Restaurants die - nicht billig, vielleicht auch nicht wirklich preiswert - sehr gut, z.T. exzellent waren (von 1Ausnahme abgesehen - gerade i.d. Hotelarea aber neu eröffnet).

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  • 5/10
    Recommended

    “Prachtig verblijf!”

    Heel mooi en perfect proper hotel. de kamers zijn ingedeeld in woon units, in een groot resort. je wandelt door een perfect onderhouden tuin. ook heel vriendelijk personeel. enkel was de kamer niet vrij bij aankomst in het hotel, we moesten zelfs 4 uur wachten.

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  • 5/10

    “Heel voortreffelijk en Prima VIP service”

    IN het algemeen zeer tevreden . Nog een punt ;de afhaling is meestal te vroeg gepland. De ontvangst ter plekke kan beter(zoeken naar agente die wel,zeer vriendelijk was) De restaurants van Puente Romano hebben slechte verhouding prijs/kwaliteit en we hebben er derhalve maar 1 maal gedineerd(resto libanais - dat zeer ordinaire keuken gaf)

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  • 3/10

    “Too shady and outdated”

    03.03.2024: Too shady and outdated Recommended by our travel agent (TUI), my wife and I (69/70) stayed 14 nights during late February 2024, at this 5 star resort, a member of „Leading Hotels of the World“, located on the so-called „ Golden Mile“. We booked a „Junior Suite Garden View“, on B&B basis (half-board was not offered). Reason for stay: short winter break with warmth and sunny walks next to the sea. Hotel has a good location, equidistant (3,5km) from Port Banus and Marbella Port, ideal for walking along the beach promenade, when there’s no wind, warm and sunny. Rooms are outdated, furniture looks used and quite stained (red wine) in some places. We stayed in room S11 initially, but this was too cold, no sun and no view (foliage covered wall). We complained, and were promptly and professionally given a complimentary upgrade to W31. This is a larger suite with a better view, but limited sunshine, old fashioned water faucets, shower with mould beginning on the walls, constant bad smell from the (shower) drain filled the room. Restaurants: overpriced and with no easily accessible alternative restaurants nearby. Children who are not accompanied by a parent at the buffet, often mess up the presentation of food, or inadvertently let fruit or butter fall onto the floor; restaurant personnel slow to wipe up. Environment: no complimentary water dispensers to refill personal water bottles (massive use of plastic bottles). No optional retention or change of bath towels or bed-linen. Considering the drought in the region (water-rationing already in February!), it’s a waste of resources, when it takes ages for warm water to come through the old water pipes. Hygiene: Wild birds constantly fly in and peck at the breakfast buffet in the main restaurant “Sea Grill” (despite complaint, no remedy). No serviettes at the bread counter, so guests tend to hold the bread loaves with their bare hands, which is disturbingly unhygienic. Service: well-meaning, helpful, friendly, but we felt the reception and check-out only offer lip-service to complaints. Summary: Disappointing experience at a 5 star member of „Leading Hotels of the World“. Good 5-star resort, especially in summer months, however too shady and cold in February (Canary Islands are warmer). For our next break in winter, we‘ll go for 4 – 5 star hotel with easy access to local cafes and restaurants, a sunny disposition with warm rooms and a good heating system, clean furniture and modern bathrooms, more attention to hygiene and environmental considerations.

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Hotelbilder Hotel Puente Romano Beach Resort und SPA Marbella