Excellent

The family running the hotel were lovely and breakfast was excellent. My room was small with no view, but the bed was comfortable, the shower hot & the aircon worked! I had a safe which was useful. The little fridge wasn’t very cold but better than nothing. I’d have liked tea making facilities for a cuppa occasionally.

Hotel was superbly situated Staff wonderful nothig to much trouble very friendly Rooms a little tired but would go back as it would not deter us Breakfast was stunning

I have emailed Chorley Tui manager Jack BCC when I wrote to Hotel Europa to improve 3 things for future TUI guests health and safety l. Theses were making electrical consumer units on walls at height of light switches safer in cupboards and out of sight of Children and UK guests. These had no warning labels on them of electrical shock and risk of death and only had a thin plastic non lockable cover, also sent hotel pictures of large hole in carpet on top step Of first floor which could Cause a frail TUI customer or One using walking stick or High heels death or serious injury if having an unexpected fall along with pointing out loose carpet holders on steps which may also cause Tui Customer serious injury and to improve sound proofing of rooms because if TUI asks its customers who stayed at Hotel Europa for feedback they may report similar experiences. Other than these 3 areas above Hotel Europa staff were friendly, kind and provided exceptionally comfortable beds, clean rooms and outstanding location along with delicious breakfasts where it gave me the base to have a holiday of a lifetime.

Facilities were simple, but everything worked, everything was clean, staff were really friendly and helpful and the hotel felt welcoming, like they cared about us. Breakfast was really good - lots of choice and lovely food