Hotelbeschreibung Hotel Chatur Playa Real Resort

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie

Sport & Fitness

Sport

Unterhaltung

Wellness

Wellness

Ihr TUI Service

Kontaktinformationen

Hotel Chatur Playa Real Resort
Avenida Moscu 6
ES38670 Costa Adeje
Teneriffa Spanien

Hotelzimmer Hotel Chatur Playa Real Resort

Lage & Umgebung

Hotelbewertungen Hotel Chatur Playa Real Resort

"

Guest reviews (50 reviews)

  • 1/10

    Stayed at the Chatur Playa Real Hotel & Resort in Costa Adeje from 4–11 September 2026. Unfortunately, the hotel fell well short of what would reasonably be expected from a 4-star all-inclusive resort. The food quality was consistently poor, with some dishes difficult to identify and generally lacking quality and variety. The cocktails were extremely syrupy and tasted artificial, while drinks were routinely served in very small paper cups. The room cleanliness was unacceptable. There were obvious dirt marks on the bed sheets and stains on towels, including issues with replacement bedding and towels. There was also no hand wash provided in the bathroom throughout the stay. The pool safety was particularly concerning. On multiple occasions, the lifeguard was seen wearing headphones and watching content on a mobile phone instead of actively monitoring the pool. This was especially concerning after an accident at the poolside, when the lifeguard returned almost immediately to using the phone. The hotel itself is tired and poorly maintained. There were numerous broken sun loungers around the pool, the advertised hot tub was not hot and was effectively unusable, and the self-service drinks facilities in the rooftop adults-only area were not operational. Customer service was also disappointing. Staff were frequently unwelcoming and basic courtesies such as acknowledging guests, greetings and saying thank you were often lacking. Overall, there were problems with food, cleanliness, maintenance, facilities, customer service and pool safety. These weren’t isolated minor issues but recurring problems throughout the stay. For a hotel marketed as 4-star, the overall standard was simply not there.

    Show more
  • 1/10

    The hotel we stayed in was nothing like what is said on the website, beds weren’t changed, the sheets were turned inside out instead of new clean ones, cockroaches everywhere, mould in the bathrooms. Food was disgusting, horrible juice options

    Show more
  • 3/10

    Paid extra for 2 annexe rooms but whole group got put in main hotel as air conditioning not working. Received no refund

    Show more
  • 4/10
    Recommended

    Big room with lots of space a large balcony

    Show more
  • 5/10
    Recommended

    the hotel was ok. It was a basic base. all staff was amazing and was very clean however the entertainment was not great. The food was also good and some of the drink choices was diabolical however we cant complain about the hotel as it done everything we needed and my kids entertained themselves in the evenings and spent all day long in the pool, however if we didnt have pool toys with us then there would have been nothing in the pool for them to do.

    Show more
"

Hotelbilder Hotel Chatur Playa Real Resort