ES35510 Puerto del Carmen
Lanzarote Spanien
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In den Zimmern sind eine Küche und ein Badezimmer vorhanden, für das richtige Raumklima sorgt eine Klimaanlage. Die Gäste können den Gartenblick von Balkon oder Terrasse genießen. Die Zimmer verfügen über ein Doppelbett und ein Sofabett. Es gibt separate Schlafzimmer. Zustellbetten können angefordert werden. Den besten Schutz für das Eigentum der Gäste bietet ein Safe. In der Kochnische befinden sich ein Kühlschrank, eine Mikrowelle und eine Tee-/Kaffeemaschine. Für optimalen Komfort sorgen ein Telefon mit Direktwahl, ein TV-Gerät und WiFi (ohne Gebühr). Das Badezimmer, ausgestattet mit einer Dusche und einer Badewanne, verfügt über einen Haartrockner. Außerdem sind rollstuhlgerechte Zimmer buchbar.
Wir arbeiten daran, diese so bald wie möglich zur Verfügung zu stellen.
Very clean and everything you need
Show moreThe complex was not very clean. Our balcony was filthy. My husband had to clean it. I don’t think it is ever cleaned by the cleaners in complex
Show moreIt's a basic accommodation and that's fine because that's what we paid for however the room was cleaned/towels/bedding changed just once whilst we were there for 11 days even though we were advised every 4 days (again which I don't think is enough). Bins weren't emptied and no replacement bin bags when they were full. Had to ask for toilet roll as 1 roll provided to last for a week between 4 of us. Mattress in double bedroom had the springs poking out of it and when I asked for extra pillows we were told that the hotel was full so no extra pillows. This would be fine except we had booked a room for 6 people and there was only 4 of us so technically we could've had 2 extra pillows. Sunbeds were a nightmare. The hotel were clear on no reserving policy however this was only enforced by one of the pool attendants. The others didn't bother so therefore the policy is redundant. We emailed the hotel directly and asked for a ground floor as my father had just had his knee replaced. When we got there we were top floor with no ramps/lifts just lots of steps. Again when queried we were told the hotel was full even though there were fully able families that had arrived the same day who had been allocated ground floor rooms.
Show moreOverall a good base location, nice pool, and convenient for local shops and bars/restaurants, but all beds needed new mattresses as all of us suffered with bad backs as the mattresses all dip in the middle from use even after turning them over, also hotel needs more sun beds and defently more parasols
Show moreGreat size apartments good aircon great location just needs a refurb
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